SERVICE CONCEPT
服务理念
提倡服务的全程化和全员化,将服务理念和服务意识贯彻到每一个员工的心中,通过专业化的售前服务,与客户一体的售中服务,帮助客户排除故障及解决问题的售后服务等全程服务体系,确保服务过程的完美质量,提高企业的竞争力。公司有专职的客户服务部,另五大职能部门配合客服部,其中包括信息部、订单部为不同的客户解决不同的问题;客户服务部还具备专业的知识库和专业技术人员,可及时回答客户的问题;
全力构造“直接反馈、同步响应、系统联动”的客户服务系统,各一线人员及时将客户的问题即时传输给公司相关部门,各部门同时启动支持解决程序,并在充分沟通的基础上,第一时间制定整体解决方案,以最快的速度解决问题。
目前,公司在全国的各省市自治区均配备了专业的售后服务人员,对所有产品在全国范围内提供售后联保服务,让各地用户放心地享受到后期服务,保证将客户意见、故障报修等情况在第一时间内反馈到公司客户服务部。
SERVICE SYSTEM
服务系统
提倡服务的全程化和全员化,将服务理念和服务意识贯彻到每一个员工的心中,通过专业化的售前服务,与客户一体的售中服务,帮助客户排除故障及解决问题的售后服务等全程服务体系,确保服务过程的完美质量,提高企业的竞争力。公司有专职的客户服务部,另五大职能部门配合客服部,其中包括信息部、订单部为不同的客户解决不同的问题;客户服务部还具备专业的知识库和专业技术人员,可及时回答客户的问题;
全力构造“直接反馈、同步响应、系统联动”的客户服务系统,各一线人员及时将客户的问题即时传输给公司相关部门,各部门同时启动支持解决程序,并在充分沟通的基础上,第一时间制定整体解决方案,以最快的速度解决问题。
目前,公司在全国的各省市自治区均配备了专业的售后服务人员,对所有产品在全国范围内提供售后联保服务,让各地用户放心地享受到后期服务,保证将客户意见、故障报修等情况在第一时间内反馈到公司客户服务部。
CJ-TOOLS
Manufacturer specializing in injection mold design, manufacturing, and injection molding technology

A set of standard mold production and processing process is very important for mold manufacturing enterprises, which plays a guiding role in the production and processing of molds, and is also the guarantee of product quality. So what are the steps of the customized mold production and processing process?

1, mold blank preparation. Most of the die blanks are metal, taking forging processing as an example, the raw materials used in forging are generally bars, plates and pipes. The operator mainly selects according to the specific shape and geometric size of the blank. For sheet blank, ordinary blanking or precision blanking can be used. If you need to forge the ring, you can also cut the blank with the tube.
2, parts rough processing. Part roughing We take milling processing as an example, as long as the outer outline and island of the part are given, the processing trajectory can be generated. In addition, the arc can be automatically added at the sharp corner of the track to ensure that the track is smooth to meet the requirements of high-speed machining. It is mainly used for milling planes and grooves. Multi-contour, multi-island processing can be selected.
3, semi-finishing. The semi-finishing stage is to finish the machining of the secondary surface and prepare for the finishing of the main surface.
4. Heat treatment. Heat treatment is a comprehensive process in which the material is heated, insulated and cooled in a certain medium, and its performance is controlled by changing the surface or internal organizational structure of the material. Heat treatment process generally includes heating, insulation, cooling three processes, sometimes only heating and cooling two processes. These processes are interconnected and uninterruptible.
5. Finishing. The machining allowance of finishing is smaller than that of rough machining, choose good props for cutting, control the speed and speed of props, and pay attention to the size and gloss appearance of materials.
6, cavity surface treatment. Different surface treatment methods of the mold can change the chemical composition, organization and performance of the surface of the mold, and greatly improve and enhance the surface performance of the mold. For example, hardness, wear resistance, friction properties, release properties, heat insulation properties, high temperature resistance and corrosion resistance. This step is to improve the quality of the mold.
7, mold assembly. According to certain specified technical requirements, the parts are combined into components, and the process of combining into parts and even the whole machine. There are two forms of assembly, one is fixed assembly, and the other is mobile assembly. Different batch production uses different assembly methods.
During the assembly process, some die parts need to be polished and trimmed. The main content of mold assembly is to assemble the processed mold parts and standard parts into a complete mold according to the general assembly drawing of the mold. After the mold test, some parts need to be adjusted and trimmed, so that the parts produced by the mold meet the requirements of the drawing, and the mold can work continuously normally, and the processing of the mold is completed.